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CVE-2024-28987: SolarWinds Web Help Desk Hardcoded Credential Vulnerability

CVE-2024-28987 is rated critical with a CVSS v3.1 base score of 9.1 and affects SolarWinds Web Help Desk. Per its scoring, it can be exploited over the network, without authentication, without any user interaction. CISA added it to its Known Exploited Vulnerabilities catalog on 2024-10-15, which means exploitation in the wild has been observed.

Vulnerability description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

Severity breakdown

CVSS v3.1 9.1: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Attack vector: Network. Exploitable remotely over the network, with no need for local or physical access.
Attack complexity: Low. No special conditions; the attack can be repeated reliably.
Privileges required: None. No account or prior access is needed.
User interaction: None. No action from any user is needed.
Scope: Unchanged. Impact stays within the vulnerable component.
Confidentiality impact: High. Total loss of confidentiality; sensitive data can be fully disclosed.
Integrity impact: High. Total loss of integrity; data or system state can be fully modified.
Availability impact: None. No effect on availability.

Underlying weakness

CWE-798: Use of Hard-coded Credentials

The product contains hard-coded credentials, such as a password or cryptographic key.

Affected products

Solarwinds Web Help Desk: before 12.8.3; 12.8.3; 12.8.3 hotfix1