Quantum Secular Labs / Blog / Advisories

CVE-2018-0403: Cisco Unified Contact Center Express: Authentication bypass

CVE-2018-0403 is rated critical with a CVSS v3.0 base score of 9.8 and affects Cisco Unified Contact Center Express, along with 1 other product in NVD’s configuration data. Per its scoring, it can be exploited over the network, without authentication, without any user interaction. The scored impact on confidentiality, integrity and availability is the highest available.

Vulnerability description

Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to retrieve a cleartext password. Cisco Bug IDs: CSCvg71040.

Severity breakdown

CVSS v3.0 9.8: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

  • Attack vector: Network. Exploitable remotely over the network, with no need for local or physical access.
  • Attack complexity: Low. No special conditions; the attack can be repeated reliably.
  • Privileges required: None. No account or prior access is needed.
  • User interaction: None. No action from any user is needed.
  • Scope: Unchanged. Impact stays within the vulnerable component.
  • Confidentiality impact: High. Total loss of confidentiality; sensitive data can be fully disclosed.
  • Integrity impact: High. Total loss of integrity; data or system state can be fully modified.
  • Availability impact: High. Total loss of availability; the component can be shut down.

Underlying weakness

CWE-79: Improper Neutralization of Input During Web Page Generation

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

CWE-918: Server-Side Request Forgery

The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination.

Affected products

  • Cisco Unified Contact Center Express: 11.5\(1\)
  • Cisco Unified IP Interactive Voice Response: 11.5\(1\)

References