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CVE-2017-20111: Calabrio Teleopti Workforce Management: Improper Privilege Management

CVE-2017-20111 is rated critical with a CVSS v3.1 base score of 9.8 and NVD lists Calabrio Teleopti Workforce Management as the affected product. Per its scoring, it can be exploited over the network, without authentication, without any user interaction. The scored impact on confidentiality, integrity and availability is the highest available.

Vulnerability description

A vulnerability, which was classified as critical, was found in Teleopti WFM 7.1.0. This affects an unknown part of the component Administration. The manipulation leads to improper privilege management. It is possible to initiate the attack remotely. The exploit has been disclosed to the public and may be used. It is recommended to apply a patch to fix this issue.

Severity breakdown

CVSS v3.1 9.8: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

  • Attack vector: Network. Exploitable remotely over the network, with no need for local or physical access.
  • Attack complexity: Low. No special conditions; the attack can be repeated reliably.
  • Privileges required: None. No account or prior access is needed.
  • User interaction: None. No action from any user is needed.
  • Scope: Unchanged. Impact stays within the vulnerable component.
  • Confidentiality impact: High. Total loss of confidentiality; sensitive data can be fully disclosed.
  • Integrity impact: High. Total loss of integrity; data or system state can be fully modified.
  • Availability impact: High. Total loss of availability; the component can be shut down.

Underlying weakness

CWE-269: Improper Privilege Management

The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor.

Affected products

  • Calabrio Teleopti Workforce Management: 7.1.0

References