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CVE-2017-12815: Bomgar Remote Support: Path traversal

CVE-2017-12815 is rated critical with a CVSS v3.0 base score of 10.0 and affects Bomgar Remote Support. Per its scoring, it can be exploited over the network, without authentication, without any user interaction. The scored impact on confidentiality, integrity and availability is the highest available.

Vulnerability description

Analysis of the Bomgar Remote Support Portal JavaStart.jar Applet 52790 and earlier revealed that it is vulnerable to a path traversal vulnerability. The archive can be downloaded from a given Bomgar Remote Support Portal deployment at https://domain/api/content/JavaStart.jar and is callable from an arbitrary website using <object> and/or <appletHTML> tags. Successful exploitation results in file creation/modification/deletion in the operating system and with privileges of the user that ran the Java applet.

Severity breakdown

CVSS v3.0 10.0: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

  • Attack vector: Network. Exploitable remotely over the network, with no need for local or physical access.
  • Attack complexity: Low. No special conditions; the attack can be repeated reliably.
  • Privileges required: None. No account or prior access is needed.
  • User interaction: None. No action from any user is needed.
  • Scope: Changed. Impact reaches beyond the vulnerable component to other resources.
  • Confidentiality impact: High. Total loss of confidentiality; sensitive data can be fully disclosed.
  • Integrity impact: High. Total loss of integrity; data or system state can be fully modified.
  • Availability impact: High. Total loss of availability; the component can be shut down.

Underlying weakness

CWE-22: Improper Limitation of a Pathname to a Restricted Directory

The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.

Affected products

  • Bomgar Remote Support: all versions listed by NVD

References